Contract Management, Program Management, Technology
4 Year Degree
Under limited supervision, serves as a Contract Administrator specializing in technical contracts for the South Carolina Department of Health and Human Services (the Department). This position is responsible for supervising the planning, submission and exaction of new contracts, renewal of current contracts, amendments of contracts and monitoring and performance of contracts. Job functions and responsibilities include:
- Coordinates the development of Replacement Medicaid Management Information System (RMMIS) contracts, contract amendments, contract extensions and contract renewals with other state agencies and entities for necessary functions to support the Office of Information Management (OIM) and other areas in the Department as needed. Serves as a liaison between Program Managers, Procurement and the Contracts Department to ensure seamless contract renewals. Assists Contract Manager in the development of budgets, contract negotiations, review of contracts and contract reporting analysis. Authorizes payments consistent with contract terms. Complies with federal and state rules and regulations pertaining to contract management.
- Serves as a liaison between the vendor and the Contract Manager. Oversees contract monitoring program to ensure each contract is assigned and monitored in accordance with established policies. Oversees the monitoring activities and staff to ensure contractors' performance conforms to contract requirements in terms of quality, quantity, timeliness and cost as these terms are defined within the contracts. Ensures significant events are documented and records of monitoring results are maintained in a detailed and organized audit file, to include all correspondence, amendments, and meetings. Oversees the monitoring of contractor activities through a variety of means to ensure quality service delivery. Develops completion plan for exit requirements for acceptance, final payment, and contract closure. Ensures contracts' deliverables are measured and tracks agency satisfaction with contractor performance.
- Reports contract compliance. Provides detailed monthly analysis of contract monitoring findings using statistical metrics and provides a monthly dashboard overview for executives. Responsible for maintaining updated information regarding procurement rules and regulations for contracts.
- Perform contract monitoring duties for all Medicaid Management Information System (MMIS) related contracts. Oversees the development of Contract Monitoring Plans and identify tools to measure and assess contract performance and compliance and identify the process of collecting data to monitor. Verifies contractor performance for purposes of payment. Assesses the difference between contract performance and non-performance. Determines if corrective action is necessary and take such action if required. Creates and submits monthly reports of contractor performance to include recommendations of corrective or preventative actions. Identifies and reduces fiscal or program risk, resolves contractual issues or problems that arise. Reviews invoices and verifies contractors have demonstrated satisfactory delivery of services as agreed to in the contract. Assists Contract Manager in remedies such as corrective action plans (CAP), as appropriate where a contractor's performance is deficient.
- Performs other duties as assigned by supervisor. Performs fundamental supervisory functions in accordance with Equal Employment Opportunity Commission (EEOC) standards.
Minimum and Additional Requirements:
A bachelor's degree and three (3) years of professional experience in performing contract development, monitoring, contract management, contract administration or related field.
All degrees must be from a college or higher education institution recognized by the U.S. Department of Education & Council for Higher Education Accreditation (CHEA).
Must have and maintain a valid driver's license.
Must be willing to work flexible hours (either on-site, remotely, or a combination of the two), including nights, weekends and holidays.
Occasional overnight travel may be required.
Sitting or standing for long periods of time.
Lifting requirements 25 lbs.
- Experience/background in Information Technology (IT).
- Working knowledge of principles and practices of research, analysis and report preparation methods, and techniques of financial contract analysis.
- Principles and practices of contract compliance.
- Demonstrated ability to communicate effectively orally and in writing.
- Demonstrated ability to evaluate and measure contract performance.
- Ability to establish metric driven evaluations with given data.
- Ability to interpret and follow oral and written policies/regulations.
- Able to maintain a positive working relationship between vendor and various divisions of the agency to promote positive public relations.
- Demonstrated ability to communicate effectively with IT professionals and the ability to read and understand technical documents.
- Ability to understand automated project schedules.
- Demonstrated ability to organize and complete work assignments and to work independently with minimal guidance.
- Procurement Certification of CPPB or CPPO preferred.
The South Carolina Department of Health and Human ServicesBetter Care. Better Value. Better Health.The South Carolina Department of Health and Human Services (SCDHHS) is a state cabinet agency that administers Medicaid programs to the citizens in need in South Carolina. SCDHHS provides over 1,011,000 South Carolina citizens with full-benefit Medicaid services and over 182,000 with Healthy Connection Checkup and other limited benefit services. The agency has over 1,300 employees located across all 46 counties in South Carolina, and offers a variety of fulfilling, career-advancing positions.What is Medicaid? Medicaid is South Carolina’s grant-in-aid program by which the federal and state governments share the cost of providing medical care for needy persons who have low income.Our Mission: To purchase the most health for our citizens in need at the least possible cost to the taxpayer.