Under limited supervision the Contracts Administrator – Senior performs a variety of specialized responsibilities in the administration of government and commercial contracts. Employees in this job class provide customer service, pricing acceptance, monitoring, and contract performance. This job requires knowledge of service agreements and contract administration procedures, the skills to read and interpret contract documents, and ability to provide high quality customer service.
1. *Collaborates with Vice Presidents, Directors, Managers and customers to administer the terms of Government and commercial contracts, as well as provide and support guidance for contractual issues.
2. * Conducts contract coordination and negotiations with contracting activities individually or in collaboration with VP's, Directors, General Managers or other designated corporate owners,
3. * Participates in contract reviews to ensure compliance with appropriate laws, regulations, corporate policies and company objectives.
4. *Creates and administers service agreements for customers, monitors for renewal, and initiates renewal and re-pricing processes.
5. *Administers Government contracts and manages the renewal or 5-year pricing process. Researches historical data and current pricing support, processes contract modifications for each contracts and maintains files.
6. *Compiles and tracks requests for equitable adjustments through resolution.
7. *Coordinates and manages customer complaints; works with Managers or Vice Presidents to gather and document information; researches contractual issues, terms and conditions and ultimately negotiates a resolution within the terms of the contract that it is beneficial to all parties.
8. * Researches and resolves customer billing questions, complaints, invoicing errors, and requests for adjustments and verifications. Processes claims or adjustments when determined to be appropriate.
9. * Participates in key initiatives by attending conference calls, proposals and general correspondence for contract initiatives, participates in special studies, investigations and analyses.
10. * Assists in preparing and interpreting contract documents.
11. * Process request for subcontractors from contract sites, coordinate with the legal department. Helps in the management and tracking of subcontracting plans at individual contract sites.
12. * Monitors Contract Availability of funds by contract on a monthly basis and notifies when the dollar amounts are approaching the established thresholds.
13. * Monitors Contract Deliverables to assure all are delivered timely and in compliance with contract requirements.
14. * Owns all aspects of contract administration, from contract start to contract closeout activities.
15. Performs other duties and special projects as assigned.
Work is performed in a normal office environment with limited privacy and some exposure to background noise. Employees may be required to work in excess of 8 hours in a day and/or 40 hours per week.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.
- Three or more years' detailed hands on experience in federal/commercial contracts administration;
- Knowledge of contracting processes and contract issues, regulations and terms and conditions;
- Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by management, team, vendors and/or customers;
- Human relation skills to build effective relationships with team and internal customers;
- Intermediate to advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;
- Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;
- Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;
- Ability to establish priorities and solve a wide range of business problems;
- Demonstrated customer service, common sense, problem solving and analytical skills;
- Flexibility to respond to changing work priorities and handle numerous projects at the same time.
Bachelor’s Degree in Business Administration or related field; or a comparable combination of formal education and work experience.
The following licenses or certificates may be required depending on local, state and/or contract requirements:
?Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
• Viewing computer screen/monitor
• Answering phone/making calls
Internal Number: 2020-11488
About Pride Industries
PRIDE Industries is a 501(c)(3) nonprofit social enterprise and the leading employer of people with disabilities, wounded veterans, and other barriers to employment. For more than fifty years, we have partnered with communities to create employment opportunities through person-centered job coaching, training, and placement. PRIDE’s mission extends nationwide, assisting individuals to become self-sufficient, contribute to their communities, and achieve their employment goals.
If you are interested in working for this unique organization that blends business with a social mission, please apply online at?www.prideindustries.com.PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!
PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, ...or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.